03 Running & Protecting

Ongoing Development & Maintenance

Software is never truly finished. We stay on as a long-term technical partner, keeping systems secure, current and evolving alongside the business.

What's included

A long-term technical partner keeping systems secure, current and evolving.

Regular, small improvements are cheaper and safer than occasional big rewrites. We agree what we look after, keep it healthy and plan what comes next with you.

  • Updates and security patches

    Keeping frameworks, libraries and servers current so known vulnerabilities are closed.

  • Performance tuning

    Finding and fixing what makes systems slow as data and usage grow.

  • New features and improvements

    Steady improvements based on how the system is actually used.

  • Technical support and monitoring

    Someone who knows your system, watching it and on hand when something goes wrong.

  • Documentation and handover

    Clear documentation, so your system never depends on one person, including us.

How we approach it

Three clear stages.

  1. 01

    Agree the scope

    What we look after, how issues are reported and how priorities are set.

  2. 02

    Keep it healthy

    Regular updates, monitoring and small improvements.

  3. 03

    Plan ahead

    Periodic reviews of what the system needs next.

A good fit when

Sound familiar?

If one or more of these describes your business, it's worth a conversation.

  • Your software was built by someone who has since moved on
  • Updates have been put off for a long time
  • You want regular small improvements rather than occasional big projects
  • Nobody fully understands how your system works

Let's find the logical solution.

Tell us a little about your business and what you need. We'll reply by email.

Request a service